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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teresa A Momon

December 4, 2024

5  out of  5
rating by Teresa A Momon
"Autumn was very helpful and responsive. I’m glad Sam has been able to find diligent colleagues."
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Kevin Little

November 25, 2024

5  out of  5
rating by Kevin Little
"Excellent customer service agent. She needs a raise..."
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Beverly Hill-Lewter

November 14, 2024

5  out of  5
rating by Beverly Hill-Lewter
"After having researched multiple insurance companies for an Auto/Home bundle, I was able to obtain coverage from State Farm that suits my needs as well as my budget."
We responded:
"Thank you, Beverly! We're so pleased to hear that you found the perfect coverage fit with us. It’s our goal to provide options that balance both protection and affordability. Welcome to State Farm! We are here when you need us! – Sam Ashby 😊"
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DALE Freeman

October 3, 2024

5  out of  5
rating by DALE Freeman
"The knowledge and support provided by Amanda is outstanding. Amanda was quick to respond to questions and establish coverage on my vehicle. You can have confidence that Amanda will always look out for the best interest of the customer."
We responded:
"Hi Dale! Thank you so much for your time leaving the Sam Ashby State Farm Agency a 5-star review and for your very kind words about Amanda!! She loves helping customers and she's awesome at what she does. We are here when you need us. We appreciate you and your business! - Sam"
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Baiju Mishra

September 26, 2024

5  out of  5
rating by Baiju Mishra
"Great team!"
We responded:
"Hi Baiju! Thank you so much for your compliment and for your time leaving us a 5-star review. Please let us know when you need us. We're here to help! - Sam "
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Chiamaka Ekwegh

September 2, 2024

1  out of  5
rating by Chiamaka Ekwegh
"Go literally anywhere else. Seriously, RUN!"
We responded:
"Hi Chiamaka, thank you for sharing your feedback. We’re sorry to hear you feel this way. After reviewing our records, we show we have not had your insurance in almost two years. We strive to maintain a high level of service, and we believe this does not reflect an accurate assessment of our business. If you’d like to discuss further or clarify any concerns, we’re happy to connect. - Sam Ashby, State Farm Agent"
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Christina Grace

July 23, 2024

5  out of  5
rating by Christina Grace
"I visited Sam Ashby’s office seeking guidance on the claim process. Amanda was wonderful—very kind and knowledgeable. I would definitely recommend this office for all insurance needs."
We responded:
"Hi Christina! Thank you for your 5-star review! We're delighted to hear Amanda provided you with kind and knowledgeable guidance on the claim process. If you have any more questions or need further assistance, please let us know. We appreciate your recommendation! - Sam "
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Siran He

July 18, 2024

5  out of  5
rating by Siran He
"I was hoping to bundle home and auto insurance recently. Eric at Sam Ashby State Farm was very helpful and efficient. He provided timely quotes that suit my needs, and responded to my questions. The process was easy and smooth."
We responded:
"Thank you for your feedback, Siran! Also, thank you for your 5-star review! We're delighted to hear that Eric was able to assist you efficiently with your home and auto insurance bundle. We're glad the process was smooth and that you received timely quotes that fit your needs at the same time. Your satisfaction is important to us, and we are here to help with any other inquiries. - Sam "
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Sobhagya Singh

July 17, 2024

5  out of  5
rating by Sobhagya Singh
"Spoke with Autumn and she was extremely helpful. She went over the policies in detail and worked with me to set up everything exactly as I would require."
We responded:
"Sobhagya, thank you for your kind words and for your 5-star review! We're delighted to hear Autumn was extremely helpful and provided detailed assistance to meet your needs. If you have any further questions, please let us know. We're always happy to help! – Sam "
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sean hall

June 21, 2024

5  out of  5
rating by sean hall
"A young gentleman named Eric help me out he was awesome. He explained everything thoroughly had no questions and he got me several options available to me to choose from and all of those options were less than my previous insurance quote this dude is amazing I’ll come to him for all my insurance needs, I feel at home with him. Thank you Erick I appreciate you so much. You are the best. Also, you are a snazzy dresser."
We responded:
"Hi Sean! Thank you so much for the 5-star review and for your awesome comments about Eric!! I am so glad he was able to give you different options to choose from so you could customize your policy for your needs. That's the beauty of a State Farm policy and of the Sam Ashby State Farm Insurance Agency team! We are here to make a positive difference for you. Whenever you need us, we're here to help! And yes... Eric is a snazzy dresser! :) Thank you again! - Sam"
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Chip McDaniel

June 18, 2024

5  out of  5
rating by Chip McDaniel
"I recently worked with Autumn to cover our home, auto, & boat. What a great experience. She was patient with all my questions and thorough with the follow thru. Got all the quotes same day, and had the policies in-force the following day. So long to Safeco, it was a "fun" experiment with them for a couple of years, but now we are back with State Farm (we were with SF for 20 years, prior to Safeco)."
We responded:
"Hi Chip! Thank you so much for your 5-star review and for sharing your positive experience! We're thrilled to have you back with State Farm. Autumn will be delighted to hear that her patience and thoroughness made the process smooth for you. Welcome back to the State Farm Family!! We look forward to continuing to serve your home, auto, and boat insurance needs! – Sam Ashby State Farm Agent"
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R M

June 12, 2024

5  out of  5
rating by R M
"Really helpful and really knowledgeable staff."
We responded:
"Hi, RM! Thank you for your kind words and for your 5-star Google review! We're glad to hear that you found our staff helpful and knowledgeable. We appreciate your feedback and look forward to continuing to serve you. Thanks for choosing us! – Sam Ashby State Farm Agent"
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James Eaton

May 29, 2024

5  out of  5
rating by James Eaton
"Very helpful and informative. Great pricing and outstanding service. Highly recommended!"
We responded:
"Hi James! Thank you so much for the 5-star review! We are thrilled to hear you found our service helpful and informative, and that you're pleased with our pricing. We appreciate your recommendation of the Sam Ashby State Farm Insurance Agency! Please let us know when you need us. We're here to help. - Sam "
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Alex Otway

April 30, 2024

5  out of  5
rating by Alex Otway
"Amanda was the person handling my insurance policy and she did a great job of explaining the difference between packages. She also explained why my rate was the way that it was. Very friendly and good at her job. Would definitely recommend her!"
We responded:
"Hi Alex! Thank you so much for your 5-star review and recommendation for Amanda! I am so glad to see she was so helpful in explaining your insurance options for you. We appreciate your business and are here to help whenever you need us! - Sam "
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Catherine Lumanauw

April 23, 2024

5  out of  5
rating by Catherine Lumanauw
"Amanda Simmons was SO helpful and informative through my whole process! I don't think it took more than 20 minutes to feel very comfortable and secure in getting the right insurance for me. She was patient and walk me through each step with such kindness. Excited for her to be my go-to person for questions and needs!"
We responded:
"Thank you so much for sharing your experience, Catherine! 🌟 We're thrilled to hear how helpful and informative Amanda was during your process. Your excitement about having Amanda as your go-to person is exactly what we strive for! If you have any more questions or need further assistance, Amanda and our team are happy to help. We look forward to serving you in the future! – Sam"
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RAJ R

April 22, 2024

5  out of  5
rating by RAJ R
"Amazing service"
We responded:
"Hi Raju! Thank you so much for coming in and for your 5-star review! I am so glad Amanda was able to help you with your insurance. Please let us know if we can help further. The Sam Ashby State Farm Insurance Agency is here when you need us! - Sam"
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A

April 2, 2024

5  out of  5
rating by A
"Great service!! Amanda was able to get us much better rate!"
We responded:
"Thank you so much for your comments and for your 5-star review! I am so glad to see Amanda was able to help you. Please let us know when you need anything further. We're here to help!! - Sam"
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Tom Heck

April 1, 2024

5  out of  5
rating by Tom Heck
"Autumn Cojo is punctual, courteous, and exceptionally knowledgeable in her field. Setting up my auto policy with her was a breeze. I highly recommend her services."
We responded:
"Hi Tom! Thank you for sharing your experience with us and for the awesome 5-star review! We’re delighted to hear that Autumn provided you with exceptional service while setting up your Auto Insurance policy. Your recommendation means a lot to us. If you have any further questions or need assistance, please let us know. We’re here to help! - Sam Ashby State Farm Agent"
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Jerome Judd

March 12, 2024

5  out of  5
rating by Jerome Judd
"Hello I want to say thank you so much for my coverage. Mrs. Autumn you rock outstanding job well knowledgeable knew exactly what I wanted and great customer service skills. Once thank you"
We responded:
"Thank you, Jerome, for your kind words! 🌟 We're thrilled to hear that Autumn provided you with outstanding service and met your insurance needs with great customer service skills. At the Sam Ashby State Farm Agent office, we strive to ensure our clients receive the best coverage and service possible. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your feedback and look forward to continuing to serve you! - Sam"
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Vinay Varma

March 8, 2024

5  out of  5
rating by Vinay Varma
"Excellent service and very helpful"
We responded:
"Hi Vinay! Thank you for your kind words and for the 5-star review! Providing excellent service and being helpful are top priorities for us. 😊 The whole Sam Ashby State Farm Agent Office appreciates your feedback. Let us know when you need us. We're here to help! - Sam"
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Clinton Momon, Jr

February 29, 2024

5  out of  5
rating by Clinton Momon, Jr
"Amanda reached out to me to set up a zoom meeting for Samantha to review and update my insurance policies with me, including my homeowners and car insurances. During the meeting, Sam carefully reviewed each aspect of my insurance policies and explained updates I needed in a patient and professional manner, including money saving tips. I appreciated her work with me and would recommend her enthusiastically and without reservation!"
We responded:
"Hi Clinton! Thank you so much for your kind words and for the 5-star review!! I enjoyed our conversation and am very appreciative of your time and engagement with your policy review process. Please let us know if you have any questions or need anything. We're always here to help! - Sam"
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IC Cowboy

February 22, 2024

5  out of  5
rating by IC Cowboy
"She's been a wonderful source of information and fantastic at helping understand complicated things in a simple manner."
We responded:
"Hi Arun! Thank you for your kind words and the 5-star review! 🌟 At the Sam Ashby State Farm Agency, we value clear communication and ensuring our customers understand their insurance needs. If you ever have more questions or need further assistance, we're here to help. Thank you for choosing us as your insurance provider! 😊🚗 - Sam "
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ACC Bobcombe

February 21, 2024

5  out of  5
rating by ACC Bobcombe
"Amanda was awesome. Great customer service."
We responded:
"Hi Aisha! Thanks so much for this 5-star review! 🌟 We're thrilled to hear that Amanda made your experience awesome with her exceptional customer service. Our team at the Sam Ashby State Farm Agency works hard to deliver top-notch service, and it's fantastic to know that we hit the mark for you. If you ever need assistance or have questions in the future, we are here for you. We value your feedback and appreciate you choosing us for your insurance needs. Thanks again and have a fantastic day! 🚀😊 - Sam"
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Alexis Williams

February 15, 2024

5  out of  5
rating by Alexis Williams
"She was very helpful & kind. Thank you so much, Amanda!!"
We responded:
"Hi Alexis! Thank you for the wonderful feedback! We are thrilled you had a fantastic experience with Amanda and our team. If you have any questions, please call or visit our office anytime. We are happy to assist you with your insurance needs! – Sam Ashby State Farm Agent"
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Tom Hennessy

February 4, 2024

1  out of  5
rating by Tom Hennessy
"The goal of this agency is to get as much money as possible. My rates have gone up three times in less then three years. I have a great driving record but that doesn’t matter. I required to pay for the bad drivers. I’m actively looking for new car insurance."